Diversity and Cultural Competency

 

Key Points:

  • Treat other people as they want to be treated, not how you would want to be treated.
  • Provide multilingual support. The United States has never declared an official language. 
  • Appreciate and understand cultural differences
    • Be aware of your reactions to those who are different than you
    • Examine your attitudes regarding cultural bias and beliefs
    • Learn about various cultures and recognize when your behaviors are inconsistent with the values of the culture
    • Practice behaviors and attitudes that support effective multicultural communication
  • Avoid assuming others' cultural origins
  • Increase staff diversity

 

Objectives:

  • Actively take steps to mitigate unconscious bias

 

Recommended Resources: 

Brief Review

Watch

♥Making the Unconscious Conscious. Life at Google. 4 minutes.
https://www.youtube.com/watch?v=NW5s_-Nl3JE

♥What You Don't Know: The Science of Unconscious Bias and What To Do About it in the Search and Recruitment Process. AAMC eLearning seminar. Free access after completing a brief registration form. 29 minutes.
https://www.aamc.org/initiatives/leadership/recruitment/178420/unconscious_bias.html

Cultural Competence for Healthcare Providers. Jefferson Center for Interprofessional Education. 9 minutes.
http://youtu.be/dNLtAj0wy6I

Cultural Competence: Managing Your Prejudices. Gail Price-Wise. 6 minutes.
http://youtu.be/E1MI_h0HIcw

Incompetent vs. Competent Cultural Care. Diversity Nursing. 7 minutes.
http://youtu.be/Dx4Ia-jatNQ

Diversity in Medical School. Kaplan MCAT. 2 minutes.
http://youtu.be/zsAVarSA0uE

Why is Applicant Diversity Important to Medical Schools? Kaplan MCAT. 4 minutes.
http://youtu.be/QcbKoEaaeeQ

Weird, or just different. Derek Sivers. TED Talks. 2 minutes.
http://www.ted.com/talks/derek_sivers_weird_or_just_different

Diversity - See Yourself at Mayo Clinic. 5 minutes.
https://www.youtube.com/watch?v=JCWUXHnATv0

Read

Unconscious Bias in Faculty and Leadership Recruitment: A Literature Review. AAMC Analysis In Brief. August 2009.
https://www.aamc.org/download/102364/data/aibvol9no2.pdf

Curricular and Institutional Climate Changes to Improve Health Care for Individuals Who Are LGBT, Gender Nonconforming, or Born with DSD: A Resource for Medical Educators. AAMC Advisory Committee on Sexual Orientation, Gender Identity, and Sex Development 2014.
https://www.aamc.org/lgbtdsd

The Case of the Culture Clash by Dr. Anne Smith. ALiEM MEdIC Series case 1.07.
http://aliem.com/wp-content/uploads/Case-of-the-Culture-Clash1.pdf

The Case of the Returning Traveler by Dr. Amy Walsh. ALiEM MEdIC Series case 2.06.
http://www.aliem.com/wp-content/uploads/2.06-Case-fo-the-Returning-Traveller.pdf

Do

The Implicit Association Test. Project Implicit. Find out your implicit associations about race, gender, sexual orientation, and other topics.
https://implicit.harvard.edu/implicit/

Sullivan W, Eckstrand K, Rush C, Peebles K, Lomis K, Fleming A. An Intervention for Clinical Medical Students on LGBTI Health. MedEdPORTAL Publications; 2013.
https://www.mededportal.org/publication/9349 

Diversity, Equal Opportunities and Human Rights. National Health Service. By the end of this module you should: be clear about the definition of equality and diversity; understand how institutional discrimination works; have considered issues of social identity in relation to the medical education system; have explored relevant legal frameworks; have considered how to challenge discrimination effectively; be able to apply equalities principles to the education and training of healthcare professionals.
http://www.faculty.londondeanery.ac.uk/e-learning/diversity-equal-opportunities-and-human-rights

 

In-Depth Review

Watch

♥Unconscious Bias @ Work. Google Ventures. 62 minutes.
https://www.youtube.com/watch?v=nLjFTHTgEVU

Everyday Bias: Identifying and Navigating Unconscious Judgments. Talks at Google. 58 minutes.
https://www.youtube.com/watch?v=v01SxXui9XQ

Exploring Unconscious Bias in Academic Medicine. 30 minutes.
https://www.aamc.org/initiatives/diversity/learningseries/346528/howardrossinterview.html

Read

Diversity and Inclusion in Academic Medicine: A Strategic Planning Guide. Association of American Medical Colleges, 2014. 60 pages. $50
http://www.amazon.com/Diversity-Inclusion-Academic-Medicine-Strategic/dp/1577541375/ref=sr_1_12?s=books&ie=UTF8&qid=1431969304&sr=1-12

Cultural Competence in Health Education and Health Promotion by Miguel A. Pérez and Raffy R. Luquis (Editors), 2013. 368 pages. $71.15
http://www.amazon.com/Cultural-Competence-Health-Education-Promotion/dp/1118347498/ref=dp_ob_title_bk

Do

Physician's Practical Guide to Culturally Competent Care. U.S. Department of Health & Human Services. Free online educational program plus small group learning options. 
https://www.thinkculturalhealth.hhs.gov/Content/ContinuingEd.asp

Core Concepts in Cultural Competence. Free coursework that includes case studies, lecture, key concepts, learning activities, quiz and resources. 
http://support.mchtraining.net/national_ccce/case0/home.html

MedEdPORTAL. Numerous free peer-reviewed teaching mudules on cultural competency. Use link for a search of current resources.
https://www.mededportal.org/190142/search.html?q=cultural+competency&p=1